- OperatorAnden Online N.V.
- EstablishedFebruary 2023
- Games300+ titles, all by RealTime Gaming
- Payment MethodsVisa, Mastercard, PayID, BPAY, Bitcoin, Ethereum & more
What you need before you start registration
Before opening an account, make sure you are 18 or older. Participation is not allowed where online gaming is illegal, so check that you can legally take part from your location in Australia.
You will also need access to the email address entered during sign-up. Big Candy sends a verification code to that address, and the code must be entered before registration is complete. Having your contact and address details ready makes the form easier to finish in one sitting.
- You are at least 18 years old.
- Online gaming is legal where you are taking part.
- You can access the email address you use for registration.
- You have the details needed for your name, address and contact information.
How to register, from Sign Up to email verification
The registration process has two parts: entering the requested details and confirming your email address. The form is reached through the "Sign Up" button in the upper right corner.
- Open the registration form
Select the "Sign Up" button in the upper right corner. This opens the account registration form.
- Enter your account details
Complete each required field with your own information. The form asks for your full name, email, password, address, city, country, zip code, phone number, gender and date of birth.
- Check your email
After the registration details are entered, an email verification code is sent to the email address supplied in the form.
- Enter the verification code
Type the code into the registration process. This email check must be completed to finish creating the account.
That is the full sign-up flow: open the form, provide the requested information, retrieve the code and enter it. There is no need to download anything just to register. Once the email step is complete, your Big Candy account is ready for use.
Every field on the registration form explained
The form asks for a mix of identity, contact and location details. Use information that belongs to you so the account record matches the details you provide during registration.
| Field | What to enter |
|---|---|
| Full name | Your full name |
| An email address you can access for the verification code | |
| Password | The password you will use for the account |
| Address | Your address |
| City | Your city |
| Country | Your country |
| Zip code | Your zip code |
| Phone number | Your phone number |
| Gender | Your gender |
| Date of birth | Your date of birth |
The email address deserves particular attention because it receives the verification code. The date-of-birth field is also important at the start: the minimum age for participation is 18. Take a moment to review the information before moving to the email confirmation step.
Use the same details consistently
A clean registration record makes it easier to recognise your account details later. Enter your full name, address, phone number and other requested information carefully rather than rushing through the form. This is one of those small steps that saves hassle.
What your account is ready for after sign-up
Once the email verification step is finished, you have an active casino account. You can then use the service for its available casino activities, including Games Online, while keeping your play within the rules that apply to your location.
The loyalty structure begins with the Depositor level, which is granted immediately after registration and the first deposit. There are six levels in total: Depositor, VIP 1, VIP 2, VIP 3, VIP 4 and VIP 5. Progression is based on player activity on the site.
Registration itself is separate from loyalty progression. First, complete the form and verify your email. After that, the account can move into the wider player experience, with the loyalty level reflecting activity over time.
- Registration starts from the "Sign Up" button.
- The form collects identity, contact and location information.
- Email verification completes the registration process.
- The Depositor level follows registration and the first deposit.
- Further loyalty progression is based on activity.
Security and responsible gambling controls for your account
Registration is also the point where you create the account used to manage your play. Two-factor authentication is available, with a verification code sent to your mobile device. This gives you an additional account security step alongside your password.
Big Candy provides several responsible gambling controls in account settings. Deposit limits can be set by contacting support directly, while session time reminders and self-exclusion periods are available from the account settings.
- Two-factor authentication with a code sent to your mobile device.
- Deposit limits set by contacting support.
- Session time reminders in account settings.
- Self-exclusion periods in account settings.
These tools are there to help you keep control of how you use the account. A registration does not commit you to playing, and setting a limit or reminder can be a sensible part of getting started.
Where to get help with the registration form
If you need assistance while creating the account, Big Candy offers live chat 24/7 in English as well as email support. The support service also lists German, Russian, French and Spanish among its available languages.
For a registration question, explain which stage you are at: opening the form, entering your details or completing the email verification. Keeping the email address used for sign-up in mind can help support identify the relevant account step.
A simple way to finish without missing a step
- Check the age and legal requirements
Confirm that you are 18 or older and that online gaming is legal where you are taking part.
- Prepare the requested information
Have your name, email, password, address, city, country, zip code, phone number, gender and date of birth ready.
- Complete the form
Open the "Sign Up" form and enter the requested details.
- Verify the email
Retrieve the code sent to your email and enter it to complete registration.
Registration: your questions
How old do I need to be to register at Big Candy Casino?
You must be at least 18 years old to participate.
Where do I start the Big Candy Casino registration process?
Select the "Sign Up" button in the upper right corner to open the registration form.
What information is needed to create an account?
The form asks for your full name, email, password, address, city, country, zip code, phone number, gender and date of birth.
How do I complete my registration?
Enter the requested details, check the email address used for registration, and enter the verification code sent to you. The email code must be entered to complete registration.
Is email verification part of sign-up?
Yes. An email verification code is sent during registration, and entering that code completes the process.
What support is available if I need help registering?
Live chat is available 24/7 in English, and email support is also offered. Support languages include English, German, Russian, French and Spanish.
Can I set responsible gambling controls on my account?
Yes. Deposit limits can be set by contacting support, while session time reminders and self-exclusion periods are available in account settings.
What loyalty level follows registration?
The Depositor level is granted immediately after registration and the first deposit. The programme has six levels, with progression based on player activity.